Leadership Archives

CRM software – if your business doesn’t have one, are you serious about being in business?

Customer Relationship Management – the concept doesn’t really need explaining so let’s focus on the why and how. If you’ve not got any system for recording information about your prospects and your customers – you’ve not got a business. If you’re using Excel, Google sheets, Word or some other non-specific CRM software then at least you are storing the info somewhere other than the recesses of your mind! However, what

Bouncebackability – have you got it?

A noun supposedly coined by a professional football manager in 2004 but, according to the Wiki bible, it was apparently 1st uttered way back in 1972. The ability to bounce back or recover from bad circumstances Life, at home and at work, is never plain sailing and problem free. Don’t buy into the BS hype you may see on social media – EVERYONE has issues to overcome and, more often

The importance of learning how to say no and also how to accept being told no.

It doesn’t matter how competitive you are or how great you believe you are at sales – you can’t win them all! Salespeople will hear ‘no’ far more than they hear ‘yes’ and it’s a common teaching that ‘no’ actually often translates as ‘not right now’. It doesn’t matter how great your product/service is, how slick you are with words or how unattached you are from the outcome – the

Dremur welcomes the 1st dreamers to the team!

November 2022 – a notable month in what I hope will be a long history for this company. Up until last month, I had been flying solo since Dremur’s inception in 2020. From the off, it has always been my intent to grow the business so that it 1) isn’t just me, 2) it can achieve results without me and 3) it provides employment…that vision is starting to really take

How being the best at your job can actually damage your career

You’re great at what you do and now you want a promotion. Trouble is you only went and inadvertently made yourself irreplaceable thinking that was a smart move but guess what….. You’re IRREPLACEABLE! It’s not just a fancy term to let everyone else know you’re amazing – it’s actually your reality and, ironically, can be a living nightmare. You are so good at your job and no-one else can do

Recruiting is a time consuming process which, if not done correctly, can be a waste of everyone’s time, energy and money so….get it right!

Ok, so you need to hire a new sales recruit (or more)….good for you! Do you have a job specification for the role? If not, how are you going to know what you’re looking for?! If you do have one, is it something that the general public could easily understand? Can you find common traits amongst your previous best recruits, high performing colleagues (past and present) or others who you

Cookie	Duration	Description
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
elementor	never	This cookie is used by the website's WordPress theme. It allows the website owner to implement or change the website's content in real-time.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

Cookie	Duration	Description
__hstc	5 months 27 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_182707469_1	1 minute	Set by Google to distinguish users.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Cookie	Duration	Description
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Filter by category

CRM software – if your business doesn’t have one, are you serious about being in business?

Bouncebackability – have you got it?

The importance of learning how to say no and also how to accept being told no.

Dremur welcomes the 1st dreamers to the team!

How being the best at your job can actually damage your career

Recruiting is a time consuming process which, if not done correctly, can be a waste of everyone’s time, energy and money so….get it right!

A Technician, Entrepreneur and Manager walks into a bar…..

It doesn’t matter that you’re the boss – it’s time to have some time off!

Customer Retention & Customer Acquisition strategies – which should I prioritise for my business?

Are you losing sales staff and don’t know why?