A timeless classic of a book – it does what it says on the tin! Like everyone else I know who is a fan of this book, it has remained close by ever since I was introduced to it back in 2005. I was given an original copy which, despite being written using language and anecdotes from the 1930s, hooked me instantly as I already recognised several principles as natural
Another year ticked off. Was it a good year? Am I closer to achieving some goals? Did my hair grow back? There’s a famous saying, ‘time flies when you’re having fun’ which I completely understand but, for years, mistook it to mean that all time flying by could only have happened because I was doing something fun. For the last few years, I recognise that’s definitely not the case and
I think it’s a UK/US thang so, as I’m from the UK, I’m going with ‘neesh’. However it’s pronounced, the point is that, as of October 2024, Dremur’s outbound appointment setting service is exclusively for IT MSPs (Managed Service Providers). Why? It’s a world I’ve known for the last 20yrs so, from the beginning of when Dremur started offering this service, it was always in the back of my mind
And, as Elton famously sang way back when, I’m still standing…. 1st September 2024, the beginning of FY5 for Dremur Ltd so it’s natural to recap and review the last 12mths of being a business in business serving other businesses who want to succeed in business and remain a business – our business is growing other businesses. High level summary; we fell short of revenue targets by 15% however, as
Not your boss’, not your customers’ and not your colleagues’ – it’s all down to you and that’s why you struggle to properly switch off when on holiday. That’s why you convince yourself that it’s ok to check emails and take work calls. That’s why you convince your partner and children that you must still work otherwise you can’t go on holidays. That’s why you will miss opportunities to create
Vilfredo Pareto – born in Paris just like I was and that’s where our similarities end. Amongst many other achievements during his career, his observation that, in Italy, 80% of the property was owned by 20% of the population became the foundation for the Pareto Principle which states that, for many outcomes, 80% of the effects come from 20% of the causes. When I first heard of this, I set
Customer Relationship Management – the concept doesn’t really need explaining so let’s focus on the why and how. If you’ve not got any system for recording information about your prospects and your customers – you’ve not got a business. If you’re using Excel, Google sheets, Word or some other non-specific CRM software then at least you are storing the info somewhere other than the recesses of your mind! However, what
A noun supposedly coined by a professional football manager in 2004 but, according to the Wiki bible, it was apparently 1st uttered way back in 1972. The ability to bounce back or recover from bad circumstances Life, at home and at work, is never plain sailing and problem free. Don’t buy into the BS hype you may see on social media – EVERYONE has issues to overcome and, more often
It doesn’t matter how competitive you are or how great you believe you are at sales – you can’t win them all! Salespeople will hear ‘no’ far more than they hear ‘yes’ and it’s a common teaching that ‘no’ actually often translates as ‘not right now’. It doesn’t matter how great your product/service is, how slick you are with words or how unattached you are from the outcome – the
November 2022 – a notable month in what I hope will be a long history for this company. Up until last month, I had been flying solo since Dremur’s inception in 2020. From the off, it has always been my intent to grow the business so that it 1) isn’t just me, 2) it can achieve results without me and 3) it provides employment…that vision is starting to really take
