Who we are
Our website address is: https://Dremur.co.uk
This policy is effective from 01/10/2021
The Dremur Privacy Policy sets out how Dremur Ltd protects any personal information submitted to us by you, in order to comply with The General Data Protection Regulation. Dremur is committed to ensuring that your privacy is protected. If you provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. Dremur may update this policy in the future in order to maintain GDPR compliance.
Personal data we collect
The types of personal data that we hold may include the following:
- Your name
- Your Business name
- Email address
- Business address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Phone calls are recorded
How we collect data
We will, in most cases, collect data directly from you. Some data will be created internally, for example if you are a client of, or supplier to Dremur. H M Revenue & Customs, Companies House, external Due Diligence Companies and Experian are examples of external sources from which we may obtain personal data. Our website collects data via the contact form which requests you supply your name, email and organisation.
What do we do with the information we gather?
We require this information to understand your needs and provide you with our goods and services, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests.
- If you are a client or supplier we will process your personal data to carry out our obligations in accordance with the contractual agreement that we have entered into with you, for which you have provided your consent and information at the point of engagement, for us to process your personal data in the course of providing our services to you.
- If at any time there is a need for us to obtain your express consent to process your data we will contact you to obtain your consent, explaining the actions we wish to take and why.
- There will be circumstances where we are legally obliged to process your data, specific examples of this would be responding to the requirements of HM Revenue & Customs or to undertake the Due Diligence process requirements.
Secure storage of your data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your personal data in electronic format is stored on secure servers in the cloud as well as on secure servers in our office, protected behind a robust firewall. Paper files may also be held at our offices. Your personal information will only be accessed by authorised personnel to allow them to perform their specific duties or by authorised 3rd parties with their own robust privacy policies in place. We use strict procedures and security measures to try to prevent any unauthorised access to, or accidental disclosure of your data.
Accuracy of information
It is your responsibility to notify us of any changes to your personal data during the period we supply services to you. We will ensure that any changes to data are amended as soon as you notify us of them.
Data retention
It is our normal practice to retain documents relating to client dealings for 6 years. Documents which are more than 6 years old (unless separate arrangements have been made) will be destroyed without reference to you unless there are certain statutory obligations relating to the retention of some documents.
Your right of access to data
You have a right to request access to the personal data we hold for you. This right can be exercised by sending your request in writing by email or post to the Data Controller at Dremur whose details are at the end of this policy.You have the right to have your personal data corrected or updated.
You may at any time exercise your right to restrict the processing of your personal data by sending your request in writing by email or post to the Data Controller at Dremur whose details are at the end of this policy.
Your right to be forgotten
You can request to have your personal data deleted. This right will be subject to certain statutory requirements for us to retain certain records. In the event you wish to exercise your right to be forgotten we will provide you with details of any exceptions. This right can be exercised by sending your request in writing by email or post to the Data Controller at Dremur whose details are at the end of this policy.
Your right to withdraw your consent
You can withdraw your consent to our processing your personal data (subject to any statutory exceptions) which will terminate our supply of services to you. This right can be exercised by sending your request in writing by email or post to the Data Controller at Dremur whose details are at the end of this policy.
The right to complain to the Information Commissioner’s Office (ICO)
If you are concerned regarding the handling of your personal data you have the right to complain to the ICO, the supervisory authority in the UK.
What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| __cf_bm | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| __hssc | HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. |
| __hssrc | This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session. |
| __hstc | This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
| _ga | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat_gtag_UA_182707469_1 | Set by Google to distinguish users. |
| _gid | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| CONSENT | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| cookielawinfo-checkbox-advertisement | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category . |
| cookielawinfo-checkbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checkbox-functional | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-others | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| CookieLawInfoConsent | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
| elementor | This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time. |
| hubspotutk | HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. |
| JSESSIONID | The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. |
| viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| VISITOR_INFO1_LIVE | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
How can I control the cookie preferences?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The Data Controller
The Data Controller can be contacted by email at enquiries@dremur.co.uk or by post to the Data Controller, Dremur Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Dremur Ltd
Dremur Ltd is a company registered in England & Wales. Registration No: 12818071. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
